Hannah Eaker, Digital Development Manager at Ferguson, on the digital tools removing friction for HVAC contractors.
Every HVAC contractor touches digital tools multiple times a day — from "I need this part" to installed and invoiced. In this episode, Jacqueline Quinn sits down with Hannah Eaker, Digital Development Manager at Ferguson, to talk about the technology quietly changing how HVAC pros order, track, and manage their work.
Hannah walks through the tools contractors are using today: the AHRI tool for verifying certified equipment matches, the HVAC parts lookup tool for real-time pricing and local branch inventory, and the digital warranty form and Warranty Tracker that replaced paper forms and callbacks. She also shares why the real win isn't any single tool, but how they connect into one cohesive digital ecosystem available 24/7, wherever the job takes them.
Tune in for a practical look at how removing friction gives contractors time back — and in an industry where time is money, that makes a real difference.
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Presented by Ferguson HVAC
www.Ferguson.com